Capture after-hours client demand on WhatsApp.
WrappedOps answers, qualifies, and books appointment and dispatch demand on WhatsApp — evenings, weekends, and peak gaps — without adding headcount. Now onboarding our first pilot partners in Metro Vancouver.
Estimated after-hours revenue slipping away when inquiries go unanswered outside 9-5 hours:
Where businesses quietly lose high-value clients
None of it happens during office hours. It happens in the gaps — and the gaps are where your competitors pick up the client instead.
After the doors close
Clients search at 9 PM when problems surface. Voicemail isn't an intake engine — by 8 AM, they've already scheduled with a competitor who answered instantly.
Unqualified back-and-forth
Your team spends daylight hours chasing basic questions — scope of service, availability, or budget fit — instead of serving active clients.
No-shows and lost revenue
An empty calendar slot or missed dispatch is revenue gone forever. Automated, low-friction confirmation nudges keep chairs and schedules filled.
Calculate Your After-Hours Revenue Loss in Greater Vancouver
Evaluate estimated revenue at risk based on official Canadian Industry Statistics (CIS), Metro Vancouver trade billing standards, and continuous double-precision modeling.
Subscription Break-Even Context
At a standard subscription fee of $700 CAD/month, recovering just 1 to 2 after-hours appointments or dispatch jobs per month fully covers the software fee. All additional retained inquiries convert directly into net operating margin.
Intake questions set up for your trade
Customized intake logic and automated qualification forms built around the specific criteria your industry demands.
Emergency Trades & Field Services (Primary Focus)
Capture more after-hours emergency jobs. Collect address, issue photos, and job details promptly to dispatch with confidence.
- After-hours intake with clear dispatch rate disclosure
- Pilot scope: Postal code validation against your active service territory
- Pilot scope: Automated photo collection of damaged equipment on WhatsApp
Trades Dispatch Flow
Capture evening and weekend jobs with automated dispatch intake.
Start Trades SetupHow the pilot runs
No new hardware, no complex software for your staff to master, and zero disruption to how clients already contact you.
Connect your dedicated line
We connect WhatsApp for your operation. Your staff's day-to-day workflow remains unchanged.
WrappedOps answers and qualifies
Inbound messages get a fast first response. Our engine qualifies service needs, territory, and availability after hours.
You get a confirmed appointment or qualified dispatch
Confirmed bookings are sent to your team (and to Google or Outlook Calendar where configured). Integration scope is agreed per pilot. Anything requiring custom judgment is handed off to your team with complete context.
Now accepting our first pilot partners in Metro Vancouver
Engineered for appointment and dispatch-driven service operations across Metro Vancouver.
One-month pilot, then a simple retainer
We configure everything and run it against your live inbound inquiries for 30 days. If the pilot month doesn't produce at least one booked after-hours appointment, we refund the $350.
Who's Behind WrappedOps
Building practical, transparent operational automation for Vancouver small businesses.
Marcio Branco · Founder
Marcio is a Vancouver-based technology founder with 27 years of experience across commercial operations, client management, and software systems. Having worked with field service and client operations, Marcio is building WrappedOps as a focused after-hours intake tool for Vancouver trade and clinic operators.
WrappedOps is currently pre-revenue, in active development, and is looking for its first local pilot partners in Greater Vancouver.
Location: Vancouver, BC · LinkedIn: linkedin.com/in/marciobranco · Contact: hello@wrappedops.com
Frequently Asked Questions
Clear facts about privacy, operation, and how WrappedOps functions.
What is an after-hours answering & virtual receptionist service on WhatsApp?
An after-hours answering and virtual receptionist service on WhatsApp immediately responds to missed calls and evening or weekend inquiries, asks industry-specific qualification questions, captures photos or urgency details, and books appointments or dispatches emergency jobs without adding front-desk headcount.
How much does an after-hours answering service or virtual receptionist cost in Vancouver?
Traditional live answering services in Vancouver charge per-minute overages that quickly scale past $600 to $1,500+ per month. WrappedOps provides flat-rate 24/7 automated WhatsApp intake and qualification starting at $350 CAD/month for Founding Pilot Partners.
Is an after-hours answering service worth it for missed calls and emergency dispatch?
Yes. Across Metro Vancouver trades, clinics, legal practices, and property management, capturing just one or two missed after-hours jobs per month typically covers the entire monthly service cost. You can estimate your exact monthly pipeline at risk using our After-Hours Revenue Loss Calculator.
How does automated appointment booking through WhatsApp work?
When a prospect messages your business or clicks your after-hours WhatsApp link, WrappedOps greets them under your brand, collects required intake fields (service type, postal code, preferred time window, and photos), verifies your business hours, and routes a structured booking summary directly to your calendar and team.
What information is collected?
We collect contact details (phone number, name, general address/postal code) and specific inquiry details needed to schedule or dispatch (service type, requested times, issue photos, or insurance policy details for administrative clinic intake). See our Privacy Notice for details.
Who can read the messages?
Inbound messages are routed directly to the authorized business owner or reception team. WrappedOps processes messages through its operational servers and LLM APIs to handle intake and qualification. Technical staff only inspect message logs when strictly necessary for technical maintenance, troubleshooting, and configuring qualification logic.
How can a person stop messages?
Every message identifies WrappedOps. Anyone can reply STOP at any time to immediately opt out of automated WhatsApp communications.
What happens if the automation encounters an error or complex request?
If an inquiry falls outside configured qualification rules, requires clinical or specialized judgment, or encounters an unexpected request, the system hands off the conversation directly to your team with all collected context attached.
What languages are supported?
Our website and current automated intake pilot workflows are configured and supported in English.