Fill every service hoist before your service advisors clock in at 8 AM.
When a driver hears a grinding rotor or an alternator dies on the Lion's Gate Bridge late at night, they search frantically on mobile. By morning, they tow to the first facility that confirmed availability. WrappedOps collects VIN/symptom data, explains diagnostic fee baselines, and assigns morning drop-off slots on WhatsApp.
Provides key-drop instructions, captures tow truck arrival notifications, and tells the customer the shop's diagnostic fee policy before drop-off so technicians can plan morning work.
Vehicle, VIN & Symptom Intake
Collects Year/Make/Model, odometer, and dashboard warning light photos directly via WhatsApp, saving service advisors 15 minutes of intake paperwork per customer.
Hoist Bay Duration Estimation
Categorizes jobs (brakes, suspension, scheduled A/B service, check-engine diagnostics) to balance technician workloads and prevent morning service bay bottlenecks.
Diagnostic Fee Disclosure
Tells the customer the shop's diagnostic fee policy before drop-off, eliminating morning counter surprises.
See how an overnight breakdown turns into a pre-authorized hoist booking before opening hours. Illustrative example — not a real customer or booking.
Frequently Asked Questions · Auto Repair Intake
How does the overnight tow-in and key drop protocol work on WhatsApp?
When a customer drops off after hours, WrappedOps shares key-drop instructions and prompts for parking stall numbers and vehicle details so your team finds the car ready at 8 AM.
Can the shop inform customers about diagnostic fees before drop-off?
Yes. WrappedOps tells the customer the shop's diagnostic fee policy before drop-off, setting clear expectations in advance.
How does service bay duration estimation assist morning scheduling?
The intake classifies jobs (brakes vs transmission overhaul vs oil service) into estimated blocks, helping organize technician hoist schedules before the shop opens.
Want full technician hoists without the 8 AM front-desk phone bottleneck?
Deploy an automated WhatsApp intake assistant that captures vehicle symptoms and schedules drop-off slots after hours.
Capture Auto Repair Bookings on WhatsApp