Automotive Service & Repair Facilities

Fill every service hoist before your service advisors clock in at 8 AM.

When a driver hears a grinding rotor or an alternator dies on the Lion's Gate Bridge late at night, they search frantically on mobile. By morning, they tow to the first facility that confirmed availability. WrappedOps collects VIN/symptom data, explains diagnostic fee baselines, and assigns morning drop-off slots on WhatsApp.

Overnight Breakdown & Tow-In Drop-Off Protocol

Provides emergency key-drop instructions, captures tow truck arrival notifications, and secures diagnostic work authorizations so technicians start wrenching immediately at 8:00 AM.

Vehicle, VIN & Symptom Intake

Collects Year/Make/Model, odometer, and dashboard warning light photos directly via WhatsApp, saving service advisors 15 minutes of intake paperwork per customer.

Hoist Bay Duration Quantization

Categorizes jobs (brakes, suspension, scheduled A/B service, check-engine diagnostics) to balance technician workloads and prevent morning service bay bottlenecks.

Diagnostic Fee Pre-Authorization

Secures customer digital consent for diagnostic testing fees prior to vehicle arrival, eliminating counter disputes and abandoned vehicles.

How WrappedOps Reserves Service Bays on WhatsApp

See how an overnight breakdown turns into a pre-authorized hoist booking before opening hours.

Hi, my 2019 Audi Q5's red battery light just came on and power steering is heavy. Can I drop it off tonight for inspection tomorrow?

Hello, this is Precision Auto Care after-hours dispatch. We have diagnostic hoists open tomorrow morning. Our electrical diagnostic fee is $160 CAD. Do you authorize this testing fee to reserve a bay?

Yes, I authorize it. The tow truck is dropping it off in 20 minutes.

Bay reserved! Please park in stall #4 and place the key in our secure drop-box to the right of Bay 1. Our lead tech will scan the vehicle at 8:15 AM.

Frequently Asked Questions · Auto Repair Intake

How does the overnight tow-in and key drop protocol work on WhatsApp?

When a customer breaks down after hours, WrappedOps shares key-drop box security codes and prompts for parking stall numbers and vehicle details so your team finds the car ready at 8 AM.

Can the shop secure digital authorization for diagnostic fees before drop-off?

Yes. WrappedOps clearly discloses your shop's diagnostic inspection baseline fee and collects explicit digital agreement on WhatsApp before booking the hoist bay.

How does service bay duration quantization prevent morning counter bottlenecks?

The intake classifies jobs (brakes vs transmission overhaul vs oil service) into calibrated hour blocks, balancing technician hoist schedules before the shop opens.

Want full technician hoists without the 8 AM front-desk phone bottleneck?

Deploy an automated WhatsApp intake assistant that captures vehicle symptoms and schedules drop-off slots 24/7.

Capture Auto Repair Bookings on WhatsApp